The School of Life Shop

The Emotionally Intelligent Office

The Emotionally Intelligent Office - Main image
$9 $12 In stock

Category: Book

A book outlining 20 key emotional skills for the workplace

Modern businesses place huge emphasis on technical training, yet a lot of what determines the success or failure of an organisation has nothing to do with the traditional 'hard' skills taught at business school, but rather the sophisticated 'soft' skills that are key to emotional maturity.

The Emotionally Intelligent Office introduces us to twenty core emotional skills that can help businesses and individuals to flourish. They range from giving and receiving honest feedback and accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods continue to have an often unhelpful impact on how we deal with colleagues and the best ways we might speak so that others will listen.

Skills include:

  • Adaptability
  • Decisiveness
  • Calm
  • Creativity
  • Diplomacy
  • Eloquence
  • Innovation
  • Leadership
  • Playfulness
  • Resilience

Paperback book | 192 pages | 176mm x 127mm

Also available in a digital format - click to explore

Ebook

Customer Reviews (4.6 / 5 · 5 reviews)

Ella ★★★★★

I’m two chapters into the 20 skills and already catching myself pausing before reacting in meetings—that alone was worth the price. The chapter on reading unspoken team dynamics feels like it was written for my exact office.

Owen N. ★★★★★

The 20 skills are laid out so practically that I found myself dog-earing pages to revisit before my next one-on-one. It's rare for a workplace book to actually change how I react mid-meeting, but this one did.

Natalie B. ★★★★★

I've read a ton of leadership books that leave you with vague advice, but this one's different—the 20 emotional skills are broken down so clearly that I actually found myself applying the conflict resolution chapter in a team meeting the very next day. It's the kind of practical read that makes you